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Customer Service - 03 9768 2586 Whiteboards Direct

Shipping & Delivery
All items in stock will usually be shipped next business day. Sometimes we experience delay manufacturing customized orders, if such a problem occurs we will inform you, letting you know the estimated time of arrival (ETA) of our goods and offer you a full refund in case you do not want to wait.
Privacy & Security
We will accept merchandise for return that was purchased from Whiteboards Direct within 14 days of receipt. All returns must be accompanied by an RMA number. To obtain an RMA number, please email us at sales@whiteboardsdirect.com.au
Returned merchandise must be in unused condition and in its original packaging. When packing your order for return, please be sure all the original packing material and instruction papers and/or manuals are included. We will be unable to process your return if parts are missing, or if items are not packed properly to avoid damage to products and their boxes and/or packages. The contents must be returned in the original plastic covers and arranged in a manner that will not damage the contents or packaging. Shipping charges will not be refunded.
Returns & Replacements
We will accept merchandise for return that was purchased from Whiteboards Direct within 14 days of receipt. All returns must be accompanied by an RMA number. To obtain an RMA number, please email us at sales@whiteboardsdirect.com.au
Returned merchandise must be in unused condition and in its original packaging. When packing your order for return, please be sure all the original packing material and instruction papers and/or manuals are included. We will be unable to process your return if parts are missing, or if items are not packed properly to avoid damage to products and their boxes and/or packages. The contents must be returned in the original plastic covers and arranged in a manner that will not damage the contents or packaging. Shipping charges will not be refunded.
Ordering
Please use our website shopping cart to order. We accept all major Credit Cards via PayPal and Bank deposits. For custom orders special arrangements will be made over the phone and followed up by email.
Payment, Pricing & Promotions
We offer manufacturer guarantee of the lowest price on a comparable product in stock.
Just send us a link of a registered business advertising  with a lower price tham ours in a product of comparable size and build materials and we will beat the price by 10%. EVEREY TIME, IF THEY MEET OUR LOW PRICE GUARANTEE TERMS AND CONDITIONS. Details
Viewing Orders
Log into your account by clicking in "log in" on the top right of every page to find the status of your order or just follow the links on the order confirmation email you have received when you placed your order.
Updating Account Information
You can update your account details by loging into your account by clicking in "log in" on the top right of every page.